Service Desk
01603 554000
Office Hours
Weekdays 8:30am to 4:30pm

Christmas Closedown 2021


Many thanks for your support in 2021. Another challenging year is nearly over and like you we’re all looking forward to a decent amount of time off over Christmas.

This year the office will close at 4:30 PM on Wednesday 22nd December 2021 and re-open at 8:30 AM on Tuesday 4th January 2022.

We wish you and your families the very best for the holiday season and hope you have a happy and healthy break if you possibly can do. While most of our customers are running businesses that can close down for a week or two we do have other customers in the care profession who work right through; our thoughts are with those that will continue to work while we’re relaxing and probably extending our waistlines a little further.

If you need support between these dates please call the office on 01603 554000 to leave a voicemail, or email the usual tickets mailbox. We will be checking for and responding to urgent support requests so if you have an urgent problem please make sure you specify this when you call or email.

Instead of sending Christmas cards out, we’ve made a donation to a local charity, the St Martins Housing Trust  which will be used to support homeless people in Norwich and Norfolk.

We’d encourage you to do the same, either to the St Martins Housing Trust , or to Vision Norfolk, or the Wells Community Hospital. These are both charities we support with discounted IT support services as part of our non-profit support pack, part of our Purpose and Values.