As cyber criminals increasingly attack firmware, routers are an excellent target. A compromised router would be virtually undetectable and could be used as a launchpad for internal or external network attacks, disabling security software, remotely controlling devices, stealing data and more.
Keeping your router firmware up to date is now an essential part of your small business IT maintenance plan and so with immediate effect, router maintenance which has previously been an ‘opt-in’ service is now considered a mandatory service for business customers with RMM. The service is still optional, but you need to opt out rather than opt in and we’ll be in touch to discuss this in the next few weeks.
Visit our Router Firmware Updates 101 page for more details.