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Barclays.net and Firefox ESR Release Schedule

Barclays.net and Firefox ESR Release Schedule

  • By IT Norwich
  • 23 Oct 2020
  • 0
This week we’ve seen an issue where customers that use the Barclays.net Corporate Banking portal have been unable to log on to the bank because Barclays are rejecting visitors with the newest and most secure version of Firefox ESR (78.4.0). Barclays are simply not ready for it. At time of writing users with 78.3.1 are […]
We’re Supporting the Open Rights Group

We’re Supporting the Open Rights Group

  • By IT Norwich
  • 10 Oct 2020
  • 0
As a technology business you’d expect us to believe that technology is generally a force for good. Of course we do, however those organisations that host and have access to your data should not be able to access it or use it without your clear and explicit consent. Free speech, privacy, and the right to […]
Audio Issues on HP ProBook450 G7 Laptops

Audio Issues on HP ProBook450 G7 Laptops

  • By IT Norwich
  • 30 Sep 2020
  • 0
In the last few days we’ve had three separate instances of customers reporting their HP ProBook laptops speakers are not working as expected. At fist it looked to be a hardware fault however our cunning tech, Matthew, has figured out this is actually a driver issue. Matthew says “These laptops can sometimes face audio issues […]
DDoS Attack Affected Some Emails

DDoS Attack Affected Some Emails

  • By IT Norwich
  • 23 Sep 2020
  • 0
At around 6PM on 22nd September 2020 we became aware of a situation that meant some emails sent to some customers may not have been delivered and so were bounced back to the sender. IMPACT SCOPE The DDoS Attack started at around 3 PM on 22nd September 2020 and was mitigated by around 1 AM […]
Donation of Used Computers for Norwich Men’s Shed

Donation of Used Computers for Norwich Men’s Shed

  • By IT Norwich
  • 4 Jun 2020
  • 0
Late last month we made contact with the Norwich Men’s Shed who have taken up our offer of three refurbished computers. We understand the computers will be used at or in support of the Norwich Men’s Shed and the Poringland & District Men’s Shed Both of these organisations have been set up to promote men’s […]
Why have you set up Firefox as my default browser and DuckDuckGo as my default search engine?

Why have you set up Firefox as my default browser and DuckDuckGo as my default search engine?

  • By IT Norwich
  • 3 Jun 2020
  • 0
Every computer we provision is done so with the most reliable version of Firefox (Firefox ESR) as the default web browser, and DuckDuckGo as the primary search engine. This is why… Why we install Firefox instead of other browsers… Firefox is Free and Open Source and so the way the software is developed is completely […]
File could not be found when logging in to nextcloud.

File could not be found when logging in to nextcloud.

  • By IT Norwich
  • 1 Jun 2020
  • 0
We recently came across this message on our swish new Nextcloud portal. As an administrator I had uploaded a profile picture, which loaded perfectly well upon login as shown here:     But when logging in as a non admin user on the same PC, we started to get this “File could not be found” […]
We are delighted to have joined the Webarchitects Co-Operative

We are delighted to have joined the Webarchitects Co-Operative

  • By IT Norwich
  • 26 May 2020
  • 0
We are delighted to announce that we have joined the Webarchitects Co-Operative! “Webarchitects primary aim is to enable the provision of internet based services for socially responsible groups and individuals, using free open source software wherever possible, in a manner that aims to minimise fossil fuel usage and ecological impacts and which also provides sustainable […]
Working From Home During Coronavirus Outbreak….?

Working From Home During Coronavirus Outbreak….?

  • By IT Norwich
  • 17 Mar 2020
  • 0
As you might expect, interest in allowing employees to work from home has rocketed in the last few days. This document seeks to outline the key considerations for your business when allowing users to work from home. Before we outline the possibilities, it is absolutely essential you understand the following: We can absolutely help you […]
Important Announcement Regarding Visits & ITMM (RMM) Discounts

Important Announcement Regarding Visits & ITMM (RMM) Discounts

  • By IT Norwich
  • 17 Mar 2020
  • 0
As part of our response to the Coronavirus outbreak – where delaying the curve of infection is of paramount importance – we are announcing limits to our on site visits with immediate effect. Ad-Hoc Support Visits Where customers have no planned maintenance schedule and benefit only from Ad-Hoc visits, you should expect fewer visits unless […]
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