How is your network password policy?

• By IT Norwich
• 30 Mar 2021
• 0

As your IT provider we can help you to set a strong password policy – just one line of defence against intruders to your network and a requirement (to protect data) of GDPR compliance. This can be enforced on your server to control many different password requirements, such as complexity, length and lifetime. Some articles […]

Setting up Hosted Exchange on Android Devices

• By IT Norwich
• 30 Mar 2021
• 0

This article relates to customers we’ve recently migrated to an alternative Exchange Server and you may be signposted to this page for mobile device setup support. If after following this guidance you still need help please contact us. We may direct you to the Splashtop SOS App. From your Android home screen access your phone […]

Setting up Hosted Exchange on iOS Devices

• By IT Norwich
• 30 Mar 2021
• 0

This article relates to customers we’ve recently migrated to an alternative Exchange Server and you may be signposted to this page for mobile device setup support. If after following this guidance you still need help please contact us. We may direct you to the Splashtop SOS App.   Tap Settings > Mail, Contacts, Calendars > […]

Granting Users Admin Rights on Computer Networks – Convenience vs Security

• By IT Norwich
• 15 Mar 2021
• 0

From time to time we are asked to give users the ability to perform certain actions on their computer, such as the ability to add, remove or make changes to software programs or settings. This can not be done in a very granular way and so when we are asked to make this so, we […]

Microsoft update borks PC when printing to some printers.

• By IT Norwich
• 15 Mar 2021
• 0

Over the past week, we have had reports from a number of users that their PC has begun crashing during normal operation, especially when attempting to print files. This issue has been confirmed to affect PCs using Windows 10 version 1903 or later. Why is this happening? Last week, Microsoft released two updates for the […]

Great News for Hosted Exchange Clients on Giacom Cloud Market!

• By IT Norwich
• 12 Mar 2021
• 0

Existing customers might know that our CobWeb/Vuzion based Microsoft Exchange 2013 platform is being withdrawn at the end of April; as a result we are having to switch customers to an alternative email server. We’ve now confirmed with one of other hosts Giacom that they are NOT ditching their Microsoft Exchange offer and are introducing […]

Microsoft 365 Subscriptions for Charities & Non-Profits

• By IT Norwich
• 4 Mar 2021
• 0

Did you know that Microsoft are just one of many organisations that support charities and other non profits with free and heavily discounted Microsoft 365 services? At time of writing you can benefit from free Microsoft 365 licences if you are registered with the UK Charity Commission and/or registered with HMRC as tax exempt. It’s […]

Acronis Cyber Files DeviceLock Update Borks VirtualBox

• By IT Norwich
• 3 Mar 2021
• 0

Earlier this month we saw an issue where a customers Windows XP based VirtualBox Virtual machine suddenly stopped working for no apparent reason. The exact error on booting the XP  virtual machine was as follows: “supHardenedWinVerifyProcess failed with VERR-SUP_VP_TOO_MANY_REGIONS: (rc=-5644)” After a fair while digging around both on the internet and remote sessions to the […]

HP ProDesk 400 G4’s go to sleep and do not wake up.

• By IT Norwich
• 19 Feb 2021
• 0

For several months now we’ve experienced issues where some of the HP ProDesk 400 models we’ve sold to customers are going into some sort of sleep or hibernate mode and then they do not wake up. In these situations the only short term fix has been to remove the power cable and then reinsert and […]

Our Zimbra Email & Collaboration Platform is now Open for Business!

• By IT Norwich
• 31 Jan 2021
• 0

Some of our existing customers may be aware that we are going to be migrating them off our Microsoft Exchange 2013 platform to something else pretty soon. As part of our general philosophy we aim to offer our customers socially responsible alternatives were possible and so we’ve now run an assessment on  Zimbra. Our initial […]