We’re Moving to Lenwade!

• By IT Norwich
• 8 May 2021
• 0

We’re excited to announce that after four years of trading from our offices at Burton Road in Norwich we’ll soon be relocating to new premises. Our new offices at Lenwade are a little larger to accommodate our steady growth and at the same time will allow us to offer faster response times to our customers […]

What is an Uninterruptible Power Supply (UPS) and why do you need one?

• By IT Norwich
• 28 Apr 2021
• 0

Like most of our customers in Norwich and throughout Norfolk your business will have at some point suffered power outages. The lucky ones have not lost data and suffered no damage to their infrastructure however there are some customers who – because their systems were not protected with an uninterruptible power supply (UPS) – have […]

IT Growth in Small Businesses (Ad-Hoc Networks versus Managed Networks)

• By IT Norwich
• 15 Apr 2021
• 0

Many small businesses start out with a set of computers that are organised in an ad-hoc way. Perhaps some computers are owned by the business – others are owned by employees – but regardless of who owns these devices, this casual approach to how the technology infrastructure is set up will almost invariably become a […]

How is your network password policy?

• By IT Norwich
• 30 Mar 2021
• 0

As your IT provider we can help you to set a strong password policy – just one line of defence against intruders to your network and a requirement (to protect data) of GDPR compliance. This can be enforced on your server to control many different password requirements, such as complexity, length and lifetime. Some articles […]

Setting up Hosted Exchange on Android Devices

• By IT Norwich
• 30 Mar 2021
• 0

This article relates to customers we’ve recently migrated to an alternative Exchange Server and you may be signposted to this page for mobile device setup support. If after following this guidance you still need help please contact us. We may direct you to the Splashtop SOS App. From your Android home screen access your phone […]

Setting up Hosted Exchange on iOS Devices

• By IT Norwich
• 30 Mar 2021
• 0

This article relates to customers we’ve recently migrated to an alternative Exchange Server and you may be signposted to this page for mobile device setup support. If after following this guidance you still need help please contact us. We may direct you to the Splashtop SOS App.   Tap Settings > Mail, Contacts, Calendars > […]

Granting Users Admin Rights on Computer Networks – Convenience vs Security

• By IT Norwich
• 15 Mar 2021
• 0

From time to time we are asked to give users the ability to perform certain actions on their computer, such as the ability to add, remove or make changes to software programs or settings. This can not be done in a very granular way and so when we are asked to make this so, we […]

Microsoft update borks PC when printing to some printers.

• By IT Norwich
• 15 Mar 2021
• 0

Over the past week, we have had reports from a number of users that their PC has begun crashing during normal operation, especially when attempting to print files. This issue has been confirmed to affect PCs using Windows 10 version 1903 or later. Why is this happening? Last week, Microsoft released two updates for the […]

Great News for Hosted Exchange Clients on Giacom Cloud Market!

• By IT Norwich
• 12 Mar 2021
• 0

Existing customers might know that our CobWeb/Vuzion based Microsoft Exchange 2013 platform is being withdrawn at the end of April; as a result we are having to switch customers to an alternative email server. We’ve now confirmed with one of other hosts Giacom that they are NOT ditching their Microsoft Exchange offer and are introducing […]

Microsoft 365 Subscriptions for Charities & Non-Profits

• By IT Norwich
• 4 Mar 2021
• 0

Did you know that Microsoft are just one of many organisations that support charities and other non profits with free and heavily discounted Microsoft 365 services? At time of writing you can benefit from free Microsoft 365 licences if you are registered with the UK Charity Commission and/or registered with HMRC as tax exempt. It’s […]