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Acronis Cyber Files DeviceLock Update Borks VirtualBox

Acronis Cyber Files DeviceLock Update Borks VirtualBox

  • By IT Norwich
  • 3 Mar 2021
  • 0
Earlier this month we saw an issue where a customers Windows XP based VirtualBox Virtual machine suddenly stopped working for no apparent reason. The exact error on booting the XP  virtual machine was as follows: “supHardenedWinVerifyProcess failed with VERR-SUP_VP_TOO_MANY_REGIONS: (rc=-5644)” After a fair while digging around both on the internet and remote sessions to the […]
HP ProDesk 400 G4’s go to sleep and do not wake up.

HP ProDesk 400 G4’s go to sleep and do not wake up.

  • By IT Norwich
  • 19 Feb 2021
  • 0
For several months now we’ve experienced issues where some of the HP ProDesk 400 models we’ve sold to customers are going into some sort of sleep or hibernate mode and then they do not wake up. In these situations the only short term fix has been to remove the power cable and then reinsert and […]
Our Zimbra Email & Collaboration Platform is now Open for Business!

Our Zimbra Email & Collaboration Platform is now Open for Business!

  • By IT Norwich
  • 31 Jan 2021
  • 0
Some of our existing customers may be aware that we are going to be migrating them off our Microsoft Exchange 2013 platform to something else pretty soon. As part of our general philosophy we aim to offer our customers socially responsible alternatives were possible and so we’ve now run an assessment on  Zimbra. Our initial […]
Proud Sponsors of Tool Share

Proud Sponsors of Tool Share

  • By IT Norwich
  • 17 Jan 2021
  • 0
Did you know there are dozens of places in the UK you can borrow tools from for free or very low cost? The sharing economy is good for people, good for the planet and great for your pocket too. This brand new site is designed to help its visitors find a community tool share and […]
Labour Discounts Scheme Extended

Labour Discounts Scheme Extended

  • By IT Norwich
  • 17 Jan 2021
  • 0
It’s been around two years since we formalised the way we give discounts to some customers, it’s worth refreshing this information and so we’ll update the customer portal in due course. In the meantime please note the current discount structure is still in effect: Non Profit & Social Enterprises – 100% discount off site fees […]
The easiest and quickest way to raise a new ticket….?

The easiest and quickest way to raise a new ticket….?

  • By IT Norwich
  • 13 Jan 2021
  • 0
If you have our remote management software installed on your computer, then you may not realise this quick and easy way to find our phone number or raise a support ticket with us. If you can see the “lifesaver” icon in your notification area (near the clock on your PC) then you can take advantage […]
Supporting Open Source Projects and Free Software

Supporting Open Source Projects and Free Software

  • By IT Norwich
  • 12 Jan 2021
  • 0
As our society grows more dependent on computers, the software we run is of critical importance to securing the future of a free society. Free software is about having control over the technology we use in our homes, schools and businesses, where computers work for our individual and communal benefit, not for proprietary software companies […]
End of an Era – Adobe Flash End of Life

End of an Era – Adobe Flash End of Life

  • By IT Norwich
  • 12 Jan 2021
  • 0
It has been pretty well publicised that Adobe Flash is now end of life, with support being withdrawn at the end of 2020 and flash actually being blocked from running beginning January 12th 2021. With immediate effect we’ll be removing Adobe Flash from all systems we support on an ongoing basis; we expect the impact […]
The Unifi Video NVR is being replaced by the UniFi Protect NVR

The Unifi Video NVR is being replaced by the UniFi Protect NVR

  • By IT Norwich
  • 15 Dec 2020
  • 0
We recently received an alert that will impact all customers that have a Unifi Video NVR based CCTV system. If you have one of these devices then your ability to access the Unifi Video NVR from a remote location is being discontinued on 1st January 2021. Regrettably there is nothing we can do about this […]
Christmas Closedown 2020

Christmas Closedown 2020

  • By IT Norwich
  • 4 Dec 2020
  • 0
Many thanks for your support in 2020, one of the most challenging years any of us have had I’m sure. For those of us that are fortunate enough to work in an industry largely unaffected by the events of this year we count ourselves lucky to have a job and are looking forward to a […]
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