Changes in APC SmartConnect

• By IT Norwich
• 15 May 2023
• 0

Back in 2017, APC – the manufacturers of the UPS we recommend – introduced APC SmartConnect. This service supplements the on-server PowerChute software and allows us to inspect the status of your UPS through a secure web portal. This innovative remote management interface allows us to receive automatic notifications, deploy firmware updates, and offer advanced […]

NCSC Cyber Security Video for Young People

• By IT Norwich
• 26 Apr 2023
• 0

Early next month the National Cyber Security Centre (NCSC) will launch CyberFlix – an interactive video, aimed at 11-14 year olds – to support secondary schools and youth groups to teach this age group about cyber security. CyberFlix highlights some of the most common cyber scams a pre-teen and teenage internet user may come across […]

Is your operating system end of life?

• By IT Norwich
• 26 Apr 2023
• 0

Using end-of-life operating systems is against best practice and can lead to security vulnerabilities, compatibility issues, lack of support, and compliance problems. It is always recommended to upgrade to a newer, supported operating system to ensure the security, stability, and functionality of your system. Here are some examples of why we strongly discourage use of […]

Are you affected by the 3CX Trojanised Supply Chain Attack?

• By IT Norwich
• 31 Mar 2023
• 0

First Version Published @ 08:30 on 31/03/2023 Updates indicated in the text below. This new broke late yesterday – and a handful of devices at some of our customers sites may be affected. The 3CX desktop client (the software that some customers use instead of or to supplement a physical desk phone) has been inadvertently […]

Are you including cloud storage providers in your privacy policy?

• By IT Norwich
• 13 Mar 2023
• 0

If I store a person’s data in a cloud storage service provided by a third party, do I need to explain this in my privacy policy? Though we are not legal experts, we think so: Article 13(1)(e) – This article states that when personal data is collected from individuals, the controller (i.e., the organization collecting […]

Introducing Vade for M365

• By IT Norwich
• 26 Jan 2023
• 0

Protect your organisation from email borne cyberattacks with Vade for M365. Are your users accidentality opening and engaging with email threats? Are your users receiving phishing or sophisticated spear-phishing emails? Do you wish to protect your organisation from email borne malware and ransomware? Are you finding that existing security layers are letting email threats reach […]

Microsoft are Increasing Prices by 9%

• By IT Norwich
• 12 Jan 2023
• 0

We learned recently that  – with effect from 1st April 2023 – Microsoft are increasing their prices for cloud services by 9%. The official announcement for this is posted on the Microsoft site at: https://news.microsoft.com/europe/2023/01/05/consistent-global-pricing-for-the-microsoft-cloud/ Microsoft might now be increasing prices twice a year. This will affect customers with some services hosted by Microsoft such […]

2022 and where we’re going in 2023

• By IT Norwich
• 22 Dec 2022
• 0

A quick review of 2022 and what our plans are for 2023. Looking Back at 2022 We Moved! Our office in Lenwade was a little small and certainly could not accommodate our growth plans. Our new office in Hevingham is a good size and should be enough for a number of years. We have a […]

We’re using 3CX!

• By IT Norwich
• 20 Dec 2022
• 0

As of December 2022 we’re delighted to have replaced our primary phone system with 3CX. We’ve supported it for a few years now and as 3CX resellers have installed this at a number of sites. 3CX is an excellent business communication tool, replacing both traditional on-premise PBX with IP phones, mobile apps and PC software […]

We’re using Mastodon!

• By IT Norwich
• 19 Dec 2022
• 0

After years of avoiding ‘the usual’ social media outfits (though we did look at ello.co a few years ago) we’re delighted to have created an official account using the Mastodon platform. To learn why you should seriously consider switching to Mastodon, head over to https://joinmastodon.org and take a few minutes out to read why it’s […]