Christmas Closedown 2023

• By IT Norwich
• 15 Nov 2023
• 0

Many thanks for your support in 2023! This year the office will close at noon on Friday 22nd December 2023 and will re-open at 8:30 AM on Tuesday 2nd January 2024. We wish you and your families the very best for the holiday season and hope you have a happy and healthy break. If you […]

Switching from Analogue to Digital Phone Lines in the UK: What You Need to Know

• By IT Norwich
• 17 Oct 2023
• 0

Copper based phone lines – an analogue technology – have been a communication cornerstone for more than a century. About to undergo a significant upgrade, these phones have been more than just a household item; they have been critical in historical moments, from World Wars to the Apollo 11 mission. The majority of these phone […]

New Enhancements to Vade Spear-Phishing Detection.

• By IT Norwich
• 16 Oct 2023
• 0

We are pleased to announce new enhancements to Vade for M365 for spear-phishing detection. Effective immediately, threats classified as Banking Fraud are now visible in the Vade Partner Portal and Vade for M365. The new feature allows us to better understand the threats targeting users, improve user awareness, and provide tailored recommendations. The update also […]

Serious 0-Day Exploit – [libwebp]

• By IT Norwich
• 28 Sep 2023
• 0

A critical security issue has recently been discovered in the technology used for displaying certain types of images on the internet. This flaw can make multiple software and apps you use every day vulnerable to hackers. Initially, experts thought this was only a problem for users of Google Chrome, but it turns out that the […]

WEEE Collection – September 2023

• By IT Norwich
• 26 Sep 2023
• 0

We’re pleased to confirm another WEEE (Waste Electrical and Electronic Equipment) collection has been performed by our preferred Waste Carrier and the documents to support this are available to customers upon request. This collection underscores our commitment to the responsible disposal of e-waste. We are delighted to have partnered with iWaste, now a Certified B […]

Barclaycard – do I really need to install Sysnet Protect to be PCI Compliant?

• By IT Norwich
• 9 Jun 2023
• 0

Many small businesses will allow customers to pay by credit card and so may be asked to install Sysnet Protect by Barclaycard – but if you already have a grown up approach to IT security and support then you are likely to have a suitable security platform in place. In this case Sysnet Protect is […]

Cost Predictability: Fixed Fee IT Support is Coming!

• By IT Norwich
• 7 Jun 2023
• 0

You will already know that reliable IT support is essential for managing the computer systems and networks you rely upon; resolving issues and maintaining security are just two examples of what support tasks needs to be undertaken, but when considering support models, the predictability of costs to the customer is an important factor too. Over […]

Changes in APC SmartConnect

• By IT Norwich
• 15 May 2023
• 0

Back in 2017, APC – the manufacturers of the UPS we recommend – introduced APC SmartConnect. This service supplements the on-server PowerChute software and allows us to inspect the status of your UPS through a secure web portal. This innovative remote management interface allows us to receive automatic notifications, deploy firmware updates, and offer advanced […]

NCSC Cyber Security Video for Young People

• By IT Norwich
• 26 Apr 2023
• 0

Early next month the National Cyber Security Centre (NCSC) will launch CyberFlix – an interactive video, aimed at 11-14 year olds – to support secondary schools and youth groups to teach this age group about cyber security. CyberFlix highlights some of the most common cyber scams a pre-teen and teenage internet user may come across […]

Is your operating system end of life?

• By IT Norwich
• 26 Apr 2023
• 0

Using end-of-life operating systems is against best practice and can lead to security vulnerabilities, compatibility issues, lack of support, and compliance problems. It is always recommended to upgrade to a newer, supported operating system to ensure the security, stability, and functionality of your system. Here are some examples of why we strongly discourage use of […]