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Microsoft breaks SQL installer in shoddy programming and lack of testing shocker!

Microsoft breaks SQL installer in shoddy programming and lack of testing shocker!

  • By IT Norwich
  • 26 Nov 2020
  • 0
We took a call today from a customer trying to get SQL server on a freshly installed Windows 10 PC. The PC in question is brand new with a fresh install of Windows 10 and so any errors we see are likely to be unusual. The SQL Server 2012 installer was simply stopping with the […]
End of an Era: Sage Stationery Withdrawal

End of an Era: Sage Stationery Withdrawal

  • By IT Norwich
  • 2 Nov 2020
  • 0
We’ve just seen the announcement from Sage that they are no longer going to sell Sage stationery. As far as we’re aware our Sage customers are pretty much all configured with a letterhead embedded on their Sage statements or invoices which are then either emailed to customers or where this is not possible printed out. […]
Low Laptop Availability & Covid 19 Page Update

Low Laptop Availability & Covid 19 Page Update

  • By IT Norwich
  • 2 Nov 2020
  • 0
As the UK announces a second national lockdown we’re already experiencing an up-tick in requests for laptops; technology to enable home working is being requested once again.  Availability of laptops is pretty limited, and items like good quality webcams have been pretty hard to get hold of. We placed one order for a number of […]
Use of Personal Mobile Phones for Work Email

Use of Personal Mobile Phones for Work Email

  • By IT Norwich
  • 27 Oct 2020
  • 0
The use of personal mobile phones in order to access work email is a contentious issue. On the face of it there are a couple of really great advantages – namely a reduced cost to the employer and convenience for the user. We’re sure there are others. The decision to allow users access to work […]
Barclays.net and Firefox ESR Release Schedule

Barclays.net and Firefox ESR Release Schedule

  • By IT Norwich
  • 23 Oct 2020
  • 0
This week we’ve seen an issue where customers that use the Barclays.net Corporate Banking portal have been unable to log on to the bank because Barclays are rejecting visitors with the newest and most secure version of Firefox ESR (78.4.0). Barclays are simply not ready for it. At time of writing users with 78.3.1 are […]
We’re Supporting the Open Rights Group

We’re Supporting the Open Rights Group

  • By IT Norwich
  • 10 Oct 2020
  • 0
As a technology business you’d expect us to believe that technology is generally a force for good. Of course we do, however those organisations that host and have access to your data should not be able to access it or use it without your clear and explicit consent. Free speech, privacy, and the right to […]
Audio Issues on HP ProBook450 G7 Laptops

Audio Issues on HP ProBook450 G7 Laptops

  • By IT Norwich
  • 30 Sep 2020
  • 0
In the last few days we’ve had three separate instances of customers reporting their HP ProBook laptops speakers are not working as expected. At fist it looked to be a hardware fault however our cunning tech, Matthew, has figured out this is actually a driver issue. Matthew says “These laptops can sometimes face audio issues […]
DDoS Attack Affected Some Emails

DDoS Attack Affected Some Emails

  • By IT Norwich
  • 23 Sep 2020
  • 0
At around 6PM on 22nd September 2020 we became aware of a situation that meant some emails sent to some customers may not have been delivered and so were bounced back to the sender. IMPACT SCOPE The DDoS Attack started at around 3 PM on 22nd September 2020 and was mitigated by around 1 AM […]
Donation of Used Computers for Norwich Men’s Shed

Donation of Used Computers for Norwich Men’s Shed

  • By IT Norwich
  • 4 Jun 2020
  • 0
Late last month we made contact with the Norwich Men’s Shed who have taken up our offer of three refurbished computers. We understand the computers will be used at or in support of the Norwich Men’s Shed and the Poringland & District Men’s Shed Both of these organisations have been set up to promote men’s […]
Why have you set up Firefox as my default browser and DuckDuckGo as my default search engine?

Why have you set up Firefox as my default browser and DuckDuckGo as my default search engine?

  • By IT Norwich
  • 3 Jun 2020
  • 0
Every computer we provision is done so with the most reliable version of Firefox (Firefox ESR) as the default web browser, and DuckDuckGo as the primary search engine. This is why… Why we install Firefox instead of other browsers… Firefox is Free and Open Source and so the way the software is developed is completely […]
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