Proud Sponsors of Tool Share

• By IT Norwich
• 17 Jan 2021
• 0

Did you know there are dozens of places in the UK you can borrow tools from for free or very low cost? The sharing economy is good for people, good for the planet and great for your pocket too. This brand new site is designed to help its visitors find a community tool share and […]

Labour Discounts Scheme Extended

• By IT Norwich
• 17 Jan 2021
• 0

It’s been around two years since we formalised the way we give discounts to some customers, it’s worth refreshing this information and so we’ll update the customer portal in due course. In the meantime please note the current discount structure is still in effect: Non Profit & Social Enterprises – 100% discount off site fees […]

The easiest and quickest way to raise a new ticket….?

• By IT Norwich
• 13 Jan 2021
• 0

If you have our remote management software installed on your computer, then you may not realise this quick and easy way to find our phone number or raise a support ticket with us. If you can see the “lifesaver” icon in your notification area (near the clock on your PC) then you can take advantage […]

Supporting Open Source Projects and Free Software

• By IT Norwich
• 12 Jan 2021
• 0

As our society grows more dependent on computers, the software we run is of critical importance to securing the future of a free society. Free software is about having control over the technology we use in our homes, schools and businesses, where computers work for our individual and communal benefit, not for proprietary software companies […]

End of an Era – Adobe Flash End of Life

• By IT Norwich
• 12 Jan 2021
• 0

It has been pretty well publicised that Adobe Flash is now end of life, with support being withdrawn at the end of 2020 and flash actually being blocked from running beginning January 12th 2021. With immediate effect we’ll be removing Adobe Flash from all systems we support on an ongoing basis; we expect the impact […]

The Unifi Video NVR is being replaced by the UniFi Protect NVR

• By IT Norwich
• 15 Dec 2020
• 0

We recently received an alert that will impact all customers that have a Unifi Video NVR based CCTV system. If you have one of these devices then your ability to access the Unifi Video NVR from a remote location is being discontinued on 1st January 2021. Regrettably there is nothing we can do about this […]

Christmas Closedown 2020

• By IT Norwich
• 4 Dec 2020
• 0

Many thanks for your support in 2020, one of the most challenging years any of us have had I’m sure. For those of us that are fortunate enough to work in an industry largely unaffected by the events of this year we count ourselves lucky to have a job and are looking forward to a […]

Changes in TLS on Hosted Exchange may affect some users on older systems.

• By IT Norwich
• 3 Dec 2020
• 0

A few days ago we received a notification from one of our email hosts about an issue that affects a handful of users on one of our Hosted Exchange email platforms. If you are affected then we will send you an email notification before close of business today. Microsoft announced they are disabling a less […]

Microsoft breaks SQL installer in shoddy programming and lack of testing shocker!

• By IT Norwich
• 26 Nov 2020
• 0

We took a call today from a customer trying to get SQL server on a freshly installed Windows 10 PC. The PC in question is brand new with a fresh install of Windows 10 and so any errors we see are likely to be unusual. The SQL Server 2012 installer was simply stopping with the […]

End of an Era: Sage Stationery Withdrawal

• By IT Norwich
• 2 Nov 2020
• 0

We’ve just seen the announcement from Sage that they are no longer going to sell Sage stationery. As far as we’re aware our Sage customers are pretty much all configured with a letterhead embedded on their Sage statements or invoices which are then either emailed to customers or where this is not possible printed out. […]