Service Announcement
The Dynamic DNS Mapping Service has now been formally added to our Service Catalogue. If you would like to obtain this service or need support on it, please contact us in the normal way.
Service Name
Dynamic DNS Mapping Service
Service Dates
This service was added to our service catalogue on 1st August 2021. We anticipate this to be a long term service offer.
Service Description
Our Dynamic DNS Mapping Service is useful for businesses that do not have a fixed IP address associated with their connection to the internet, but require access to a service ‘behind’ that connection using a consistent and user friendly name. Most typically this would be for VPN users but could also be for customers who have ports open for services such as CCTV or web servers.
A workaround using a dynamic DNS service such as those proved by DrayTek or other router manufacturer is possible; our Dynamic DNS Mapping Service links such addresses to a consistent and user friendly subdomain on our anglianhosting.co.uk domain.
Service Mandate
Some customers have to work using third party provided internet connections whose suppliers do not offer a fixed IP address and so this service has become necessary.
Service Features
Included Deliverables
- Creation of a subdomain used solely for this service, e.g. customervpn.anglianhosting.co.uk
- Editing the DNS record so the subdomain maps to your dynamic DNS service.
- Ongoing maintenance and support in respect of this service.
- Remapping DNS record to an alternative dynamic DNS provider as required.
Service Pricing
This service is priced at £12 setup fee plus £12 per year, excluding VAT.
Service Notes for Customers
Availability
This service is available for customers that already have a dynamic DNS service installed and configured on their router or inside their network. If you need one of those we can help with that too.
Other Notes
- We recommend all business customers have fixed IP addresses to avoid the need for this service.
- We recommend business grade DrayTek Routers – see Business Class Routers versus Domestic Grade Routers
- We do not recommend opening ports on your router – see The Risks of Opening Inbound Ports in your Router.
- The mapping service is dependent upon DNS propagation and so can be subject to update delays beyond our control.
User Documentation and Links
This page was last updated 10th January 2022