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Microsoft 365 Mailboxes and Licencing



Service Announcement


The Microsoft 365 range of subscriptions has now been formally added to our Service Catalogue. If you would like to purchase the service please contact us in the normal way.

Service Name

Microsoft 365 (Formerly Office 365)

Service Dates

This service was added to our service catalogue on 22nd August 2012.

Service Description

Microsoft 365 is a set of subscription services which includes email hosting, cloud hosted document hosting and software rental for key office applications.

Service Mandate

Although we have historically offered Hosted Microsoft Exchange Mailboxes which are hosted independently of Microsoft, some customers have expressed an interest in hosting email directly with Microsoft on their Microsoft 365 platform. Though we prefer to avoid supporting Microsoft’s monopoly position we are able to provision mailboxes for customers that want to host email on this platform. As a result we have added it to our Service Catalogue though we do offer other email hosting options to customers who want to shop around.


Service Features


Though there are dozens of features available on the platform, the two main subscription plans that will interest our customers are as follows:

Microsoft 365 Business Basic

Offers access to hosted e-mail (Exchange), SharePoint, and Microsoft Teams services, and access to the mobile app and Office Online versions of Outlook, Word, Excel, PowerPoint and OneNote.

Microsoft 365 Business Standard

Includes the features described above plus desktop applications (Word / Excel / Outlook / PowerPoint / Publisher / Access) as well as SharePoint, and Teams services.


Service Pricing


We are Microsoft 365 resellers, purchasing the mailbox licences from a UK based Microsoft 365 service provider and reselling them at a small margin. Purchasing your licences via IT\norwich means that we can be your first port of call when you need support on Microsoft 365, and we in turn have access to a team of UK based specialists that can provide third line support for this service.

Microsoft 365 Business Basic Mailbox @ £4.95 per Month

Microsoft 365 Business Standard Mailbox @ £11.95 per Month

Microsoft 365 Business Premium Mailbox @ £17.95 per Month*

Microsoft 365 E3 Mailbox @ £29.95 per Month*

Microsoft 365 E3 Mailbox @ £49.95 per Month*

* These mailboxes have an annual contract, others have a monthly fee.

If you run a NON PROFIT please click here for information on FREE Licences.

We will also support customers that have a direct relationship with Microsoft.


Service Notes for Customers


If you need support on this service please contact us in the usual way.


User Documentation and Links


Microsoft 365 Help & Learning Portal

This page was last updated 1st April 2021