We are a small but well established IT provider serving businesses, non-profits and professional individuals. We’re happy to do ‘one off’ work but like to build long term trading relationships based upon a mutual appreciation of our Purpose and Values and adoption of our Policy and Procedure Framework.
RMM Subscriber Benefits
To encourage customers to stay with us over the long term we have a generous discount scheme that extends to any customer that takes up our Remote Monitoring and Management service. Taking up the service is typically cheaper that not taking it up and not befitting from the resulting discount.
Though it is not obligatory to get support, the RMM Subscription can be considered a retainer fee and costs just £5 per PC per month or £10 per Server per month. If you are interested in getting support please review the benefits comparison below and then contact us using the New Customer enquiry form to start the ball rolling.
Please see our new rate card for 2023 which has now been published at https://www.itnorwich.uk/rate-card/
When you subscribe to RMM, all of the included features shown above are enabled because we think this gives you the best level of service. Some features can be disabled upon request, though we may advise against this depending upon your technology environment., for example failing to have some components of our RMM Service could invalidate your Cyber Insurance.
Are you running a non-profit like a charity or co-operative?
With our significant experience of supporting non-profits and a philosophy that you’ll find attractive, our additional discount scheme for charities and co-operatives is unique. Other charities in the area already benefit from discounted site visits, a 20% to 50% discount for labour charges on a sliding scale, and computer hardware and software on a cost price (or sometimes free!) basis.