Service Desk
01603 554000
Office Hours
Weekdays 8:30am to 4:30pm

Christmas Closedown 2020

A red Christmas wreath on wooden barn door.
Photo by Luna Lovegood from Pexels

Many thanks for your support in 2020, one of the most challenging years any of us have had I’m sure. For those of us that are fortunate enough to work in an industry largely unaffected by the events of this year we count ourselves lucky to have a job and are looking forward to a good holiday after what has been a very busy year.

This year the office will close at 4:30 PM on Tuesday 22nd December 2020 and re-open at 08:30 on Monday 4th January 2021.

We wish you and your families the very best for the holiday season and hope you have a happy and healthy break if you possibly can do. While most of our customers are running businesses that can close down for a week or so we do have other customers in the care profession who work right through; our thoughts are with those that will continue to work while we’re relaxing and probably extending our waistlines a little further.

If you need support between these dates please call the office on 01603 554000 to leave a voicemail, or email the usual tickets mailbox. We will be checking for and responding to urgent support requests so if you have an urgent problem please make sure you specify this when you call or email.

Instead of sending Christmas cards out, we’ve made a donation to a local charity The Hamlet Centre Trust that provides support to children and adults with profound disabilities and complex health needs. We’d encourage you to do the same, either to The Hamlet Centre or to Vision Norfolk, a charity we support with discounted IT support services as part of our non-profit support pack.