We’re your one stop shop for everything IT.
We support small businesses and charities across Norfolk – typically teams of around 5 to 30 people who don’t have their own in-house IT person – giving each one the kind of attention a bigger, more anonymous provider can’t. Our team can handle every element an organisation might need from their IT, whether you’d prefer ongoing, proactive support or pay-as-you-go help when you need it.
Hardware
Whether you’re setting up a new starter or replacing an old server, we’ll help you choose the right equipment for what you actually need, not the most expensive option. We supply and set up everything, and can advise on new or used depending on your budget.
- HP Desktops & Laptops (New or Used)
- Framework Laptops
- Servers & Server Warranties
- Monitors, Printers & Peripherals
Support & Monitoring
This is the heart of what we do: day-to-day support when something goes wrong, and proactive monitoring so we can often fix problems before you’ve even noticed them. We’re also happy to just be a sounding board when you’re weighing up a decision.
- IT support and maintenance services
- Remote Monitoring and Management
- Consultancy and advice
Email & Collaboration
Your email and shared files are probably the thing your team relies on most, so we make sure they’re set up properly and just work. Whichever platform suits you best, we’ll handle the setup, migration, and day-to-day management.
- Email Only Solutions (IMAP Mailboxes / Zimbra Mailboxes)
- Collaboration Platforms (Microsoft 365, Google Workspace, Nextcloud)
- Secure Email Platforms (Proton, Tuta)
- N-able Mail Assure
Phone & Connectivity
From your phone system to your internet connection, we make sure your team can actually communicate – with each other, and with your customers. If you’re moving premises or setting up from scratch, we’ll help you get connected properly from day one.
- SimpleVoIP Phone Systems
- Internet Connectivity
- Network cabling & infrastructure
Security & Compliance
Cyber security doesn’t need to be complicated, but it does need to be taken seriously — so we handle the technical side and explain the rest in plain English. We’ll also help you meet the compliance and data requests that come with running any organisation.
- SentinelOne Endpoint Security
- Managed LastPass
- uSecure Human Risk Management
- CCTV systems
- Subject Access Request Support
Domains & Web Sites
Your website and domain name are often the first thing a customer sees, so we make sure they’re set up properly and kept running smoothly. Whether you need a new site built from scratch or just want someone reliable managing what you’ve already got, we can help.
- Domain Name Registration
- DNS Record Management
- Simple Website Design & Hosting
Backup & Resilience
If something goes wrong — a lost laptop, a failed server, a ransomware attack — a proper backup is what stands between a minor inconvenience and a genuine crisis. We make sure yours is in place, tested, and ready when you actually need it.
- Cove Backup
- UPS Hardware & Configuration