IT support shaped around your charity.
When you work with IT Norwich, you get a team that genuinely understands the pressures charities work under, gives you straight, practical advice, and keeps your systems running reliably – so your budget goes further and your time goes back into your mission.
Through our Community Technology Programme, registered Norfolk charities and CICs can access free software where they qualify, donated computers where we have them, and discounted support, backup and security when they take up a Block Hours Support Agreement. Each year we also sponsor one Norfolk charity or CIC with 100 hours of free IT support. Learn more about the Community Technology Programme and Annual Sponsorship.
We look after everything from setting up new equipment and training your team, through to day-to-day support and planning what comes next – so you get the full range of IT support without needing to hire an IT person of your own.
We can help you with:
- Hardware – All of the desktops, laptops, servers and phones needed to keep your team working.
- Services – Such as Microsoft 365, Google Workspace and Nextcloud set up and managed properly.
- Support – Everyday IT support and monitoring, so problems get caught before they cause trouble.
- Security – Keeping your charity or CIC protected without the jargon.
- Backup – So your data is safe if something goes wrong.
- And More – See our What We Do page.
Every charity is different, so we shape our support around how yours actually works. Every customer gets two dedicated support agents as their main point of contact – people who get to know your setup and give you honest, jargon-free advice whenever you need it.