“BIOS firmware is the very first software that runs when you power on any computer, laptop, or server. It controls every component before the computer even starts. This makes it an incredibly attractive target for cybercriminals.“
Cybercriminals are increasingly targeting BIOS firmware vulnerabilities, yet 99% of businesses don’t have protection at this foundational level.
You might have antivirus software, firewalls, patch management, and removed admin rights from users. You might even block USB drives and deploy advanced protections like DNS filtering and email security.
But there’s a largely unaddressed problem: all of these defences only work once your operating system has loaded.
The Hidden Vulnerability in Your Security Stack
BIOS firmware is the very first software that runs when you power on any computer, laptop, or server. It controls every component before the computer even starts. This makes it an incredibly attractive target for cybercriminals because:
- Malware at this level persists through reinstalls – even wiping a machine or replacing the hard disk won’t help.
- It operates below traditional security tools – your antivirus can’t see threats at the BIOS level.
- Attacks can disable your security features before they even load.
Introducing FirmGuard: Complete BIOS Protection
At IT Norwich, we’re always working to protect our customers from emerging threats. That’s why we’ve partnered with Phoenix Technologies – the original BIOS company founded in 1979 – to deploy FirmGuard across our customers’ networks.
FirmGuard helps us to secure your network with these key features:
- Remote BIOS monitoring and management for all your devices.
- Automated firmware updates to close security vulnerabilities.
- Configuration management to ensure consistent security settings.
Who Gets FirmGuard?
Block Hours IT Support & Management customers: FirmGuard is included at no additional cost as part of your IT support agreement.
Selected legacy contract customers: Available for just £2 per device per month – a small price to pay for closing these potential holes in your security.
Ready to Close This Security Gap?
If you’re on a Block Hours IT Support & Management plan, FirmGuard will be deployed to your devices over the coming weeks. We’ll coordinate with you to schedule the installation during your normal maintenance windows.
For other customers interested in this protection, contact us to discuss adding FirmGuard to your IT security stack.
Because when it comes to cybersecurity, hope isn’t a strategy – but comprehensive protection is.