“You can pay monthly for monthly subscriptions or annually for annual subscriptions: your billing period matches your commitment period“
If you’re an existing IT Norwich customer with Microsoft 365 licences, you may remember that a while back we made a change to the way we offer subscription terms. We wanted to take a moment to remind you of that change and explain the thinking behind it.
What changed?
We no longer allow customers to pay monthly for their annual Microsoft 365 subscriptions. You can pay monthly for monthly subscriptions or annually for annual subscriptions: your billing period matches your commitment period.
Why did we make this change?
An annual subscription billed monthly model sounds appealing on paper: you get the lower annual price but spread the cost monthly. The catch is that the commitment is still annual. If circumstances change mid-year (e.g. if someone leaves, a role changes, or you move in a different direction) you’re still contractually tied to those licences for the remainder of the subscription term.
By aligning the billing period with the commitment period, what you see is what you get. Monthly means monthly. Annual means annual. No hidden strings.
What does this mean for you?
If you’re on a monthly subscription, you pay month to month with no long-term commitment. This is best for organisations where headcount fluctuates frequently. If you’re on an annual subscription, you commit to and pay for a full year upfront, which is the most cost-effective option if your team is stable.
If you are still on an annual subscription but are paying monthly we’ll talk to you as your licences come up for renewal.