Service Desk
01603 554000
Office Hours
Weekdays 8:30am to 4:30pm
Choosing Technology
The new HP Pro Mini 400 G9 Desktop is here…!

The new HP Pro Mini 400 G9 Desktop is here…!

  • By IT Norwich
  • 10 Nov 2022
  • 0
Back in February 2019 we added the 6th generation of HP ProDesk Mini G6 range of desktop computers to our product portfolio and at time of writing have shipped over two hundred units to our business customers. Of these two hundred or so units we did have a bad batch of about six units but […]
Is Your Local Council Being Grown Up About UK GDPR?

Is Your Local Council Being Grown Up About UK GDPR?

  • By IT Norwich
  • 4 Nov 2022
  • 0
Over the last few months (and since attending my local Parish Council meetings)  it has become apparent that some of our Parish and Town Councils are disregarding the requirements of UK GDPR. Though this is a generalisation and some councils are probably better than others, some parish councils and town councils that do not have […]
Supporting the Open Rights Group – Year 3!

Supporting the Open Rights Group – Year 3!

  • By IT Norwich
  • 6 Oct 2022
  • 0
Back in October 2020 we decided to become corporate sponsors of the Open Rights Group (you can see the original announcement here). We are delighted to continue supporting the Open Rights Group and are now into the third year of our corporate sponsorship. We could bang on about how the Open Rights Group are standing […]
We are moving!

We are moving!

  • By wpunitnrd2019
  • 17 Aug 2022
  • 0
The roots of this business go back to February 1997 when Stuart (along with some of his then business partners) set up an office in Hevingham. Although Stuart has moved the business a number of times since those early days, our expanding business means that we’ve been looking for more staff and more space. We […]
Determine what your DNS records should be for Microsoft 365 Hosted Email

Determine what your DNS records should be for Microsoft 365 Hosted Email

  • By IT Norwich
  • 30 Jul 2022
  • 0
From time to time it is a good idea to do some DNS housekeeping to ensure your DNS is in good shape and we recommend this is done by your IT support provider on an annual basis. Failure to keep on top of DNS management could – at best – mean some systems don’t work […]
Microsoft Update KB5015807 Breaks Remote Desktop over VPN

Microsoft Update KB5015807 Breaks Remote Desktop over VPN

  • By IT Norwich
  • 13 Jul 2022
  • 0
13-07-22 Yesterday was Patch Tuesday and – not unusually – Microsoft have taken the opportunity to break some things in their latest scheduled update. Users that connect into their work computers via VPN and remote desktop may find that after this update is installed, remote desktop no longer works. The VPN itself connects okay but […]
Is your router firmware up to date?

Is your router firmware up to date?

  • By IT Norwich
  • 24 May 2022
  • 0
As cyber criminals increasingly attack firmware, routers are an excellent target. A compromised router would be virtually undetectable and could be used as a launchpad for internal or external network attacks, disabling security software, remotely controlling devices, stealing data and more. Keeping your router firmware up to date is now an essential part of your […]
Statement IRO RingCentral Emergency Calling Changes

Statement IRO RingCentral Emergency Calling Changes

  • By IT Norwich
  • 2 Feb 2022
  • 0
Where customers have IP based phone systems such as RingCentral, their users are required to enter details as to their physical location whenever they log on to a device in a new location. This is essential so that emergency services will know where to respond to when the emergency number – 999 – is dialled. […]
The Microsoft New Commerce Experience (NCE)

The Microsoft New Commerce Experience (NCE)

  • By IT Norwich
  • 30 Jan 2022
  • 0
From March 2022 Microsoft are changing the way they set pricing and subscription lengths for some of their subscriptions, including Microsoft 365 mailboxes. If we have specifically directed you to read this page then this applies to you. What is the Microsoft New Commerce Experience (NCE)? The Microsoft New Commerce Experience (NCE) is a new […]
What is your Mailbox Strategy?

What is your Mailbox Strategy?

  • By IT Norwich
  • 7 Jan 2022
  • 0
This article apples to customers who host mailboxes with Microsoft 365, Microsoft Exchange, and even our Zimbra Email Collaboration Platform. Do you even have a strategy for setting up your mailboxes? When we onboard new customers we often find the way their email addresses are set up a bit of a mess, or – its […]
1 2 3 8