BACKGROUND & ISSUE SUMMARY ISSUE NOW APPEARS RESOLVED SEE BELOW We are sorry to report that the Hosted Exchange email service appears to be down. Please review all of the information below. If you have any questions that are not answered here, please do give us a call. Please note that there is no simple […]
Hosted Exchange Service Disruption – May 2025 Read More »
“Fairhaven have been successful in their application for our Community Technology Programme Annual Sponsorship for 2025.“ We are absolutely delighted to announce that Fairhaven Woodland & Water Garden have been successful in their application for our Community Technology Programme Annual Sponsorship for 2025. We’ll be providing the team at Fairhaven with a sponsorship package that
Congratulations to Fairhaven Woodland & Water Garden Read More »
“From 1st April 2025, Microsoft will be increasing the prices for the Annual Subscription / Monthly Billing model by 5%.“ Back in November, Microsoft announced some increases to their pricing which will come into effect on 1st April 2025. In anticipation of this structure we’re giving advance notice of how we’ll align our pricing from
Billing Changes & Price Increases for Microsoft 365 in 2025 Read More »
“This is a great opportunity to remind all customers that our three new service models will be mandatory for all customers for all support provided from 1st January 2025.“ As you might recall, we review our labour pricing annually. Our new pricing strategy is published in late November of each year and applies to support
Pricing Updates & Billing Model Reminder for 2025 Read More »
“the phone lines will be open and the office will be manned as usual on all weekdays except Christmas Day, Boxing Day and New Years Day” The “Christmas Closedown” is something I’ve done every year since starting my business in 1997, this is an extended period of time where we’ll finish work a few days
Christmas Support Arrangements for 2024 Read More »
“There is a lack of suitable knowledge within the council as clearly they don’t know how to properly redact text.“ So, one of our local District Councils has been reported by us today to the ICO for its failure to address an issue we first told them about in April of 2024. [See Here] It’s
District Council Fail to Remove Incorrectly Redacted Data Read More »
We are delighted to announce that Joseph has successfully completed his Level 3 ICT (Support Technician) Digital IT Apprenticeship, achieving a Merit grade.
Congratulations Joseph Read More »
In today’s digital landscape, choosing the right network for your organisation is critical. The network you choose forms the foundations of your IT platform; it is important to get this right and to have a mutual understanding of your preferred approach with your IT provider.
Where your data is located affects your network and ongoing costs. Read More »
Though the free SmartConnect Basic might be suitable for a UPS which is connected to non mission critical infrastructure, SmartConnect Standard offers enhanced features that are recommend for UPS that support servers and other mission critical systems while SmartConnect Advanced is best for customers that also want the fastest recovery time when things go wrong.
APC Subscriptions Explained: Why Renewing Your SmartConnect Plan Makes Sense Read More »
“To get the best value out of new software we recommend you take up the new version of office as you get new devices,.“ Hot on the heels of our article about Microsoft Office 2024, it’s important to bring your attention to some important considerations regarding running the latest software and having mixed versions of
Office 2024 and Mixed Office Versions Read More »