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“A data retention policy is a set of guidelines that dictate how long an organisation keeps data and how it is securely disposed of when it is no longer needed. It “ We are making a change to how backup retention is managed for customers using our NinjaOne powered backup service for Microsoft 365 or […]

“You can pay monthly for monthly subscriptions or annually for annual subscriptions: your billing period matches your commitment period“ If you’re an existing IT Norwich customer with Microsoft 365 licences, you may remember that a while back we made a change to the way we offer subscription terms. We wanted to take a moment to

“Normal service will resume on Thursday 21st May 2026” Part of our office will be temporarily closed on Wednesday 20th May 2026 due to essential electrical upgrade works in the building. Our lines will be open as usual and our team will continue working from other areas of the office during this time, though we

“ A successful scam call can result in account takeover, unauthorised payments, credential compromise, or the installation of malicious software“ Scam phone calls used to be easy to identify. A robotic tone, a strange accent, or a script that didn’t quite hold up under questioning. That’s no longer the case. AI-generated voices in 2026 can

Hackers can send emails that look exactly like they came from your business. DMARC is the lock on that door. Imagine waking up to find that hundreds of your customers received an email that appeared to come from your company — asking them to click a link and enter their bank details. You didn’t send

“We only made $101 Billion in 2025, please can we have some more.“ Microsoft has confirmed yet another round of price hikes, with Microsoft 365 plans becoming more expensive from 1st July 2026. No plans are spared — all commercial and non-profit packages are affected, with or without Teams. What this means for you: Microsoft

By the close of 2025 our team will have donated 96 hours of IT support time to Coastal Health and Wellbeing, with a value of around £6000 + VAT. By the close of 2025 our team will have donated 96 hours of IT support time to the Fairhaven Garden Trust With a value of around

Our phone lines will be open and the office will be manned on all weekdays except Christmas Eve, Christmas Day, Boxing Day and New Years Day. Many thanks for your custom in 2025 and our very best wishes for the festive season. Should you need any support over this period please see our scheduled opening

Fresh installs provide maximum reliability and performance while in-place upgrades offer minimal disruption but inherit existing system problems.