“Instead of a code that can be read out, guessed, or intercepted, a passkey uses cryptography tied to your specific device, unlocked with your fingerprint, your face, or a PIN. “ If you or your team sign in to Microsoft 365 with a text message or phone call code, that’s about to change – whether […]
“A data retention policy is a set of guidelines that dictate how long an organisation keeps data and how it is securely disposed of when it is no longer needed. It “ We are making a change to how backup retention is managed for customers using our NinjaOne powered backup service for Microsoft 365 or
New NinjaOne / DropSuite Retention Policy Enforcement Read More »
“You can pay monthly for monthly subscriptions or annually for annual subscriptions: your billing period matches your commitment period“ If you’re an existing IT Norwich customer with Microsoft 365 licences, you may remember that a while back we made a change to the way we offer subscription terms. We wanted to take a moment to
Microsoft 365 Pricing Strategy Reminder Read More »
“Normal service will resume on Thursday 21st May 2026” Part of our office will be temporarily closed on Wednesday 20th May 2026 due to essential electrical upgrade works in the building. Our lines will be open as usual and our team will continue working from other areas of the office during this time, though we
Planned Power Outage – 20th May 2026 Read More »
“ A successful scam call can result in account takeover, unauthorised payments, credential compromise, or the installation of malicious software“ Scam phone calls used to be easy to identify. A robotic tone, a strange accent, or a script that didn’t quite hold up under questioning. That’s no longer the case. AI-generated voices in 2026 can
AI Voice Scams: Why Everything You Knew About Spotting a Dodgy Call Has Changed Read More »
Hackers can send emails that look exactly like they came from your business. DMARC is the lock on that door. Imagine waking up to find that hundreds of your customers received an email that appeared to come from your company — asking them to click a link and enter their bank details. You didn’t send
What is DMARC — and why should you care? Read More »
“We only made $101 Billion in 2025, please can we have some more.“ Microsoft has confirmed yet another round of price hikes, with Microsoft 365 plans becoming more expensive from 1st July 2026. No plans are spared — all commercial and non-profit packages are affected, with or without Teams. What this means for you: Microsoft
Microsoft Summer 2026 Price Hikes Read More »
By the close of 2025 our team will have donated 96 hours of IT support time to the Fairhaven Garden Trust, with a value of around £6000 + VAT. By the close of 2025 our team will have donated 96 hours of IT support time to the Fairhaven Garden Trust With a value of around
The Fairhaven Garden Trust: Our 2025 Sponsorship Reviewed Read More »
Our phone lines will be open and the office will be manned on all weekdays except Christmas Eve, Christmas Day, Boxing Day and New Years Day. Many thanks for your custom in 2025 and our very best wishes for the festive season. Should you need any support over this period please see our scheduled opening
Christmas Support Arrangements for 2025 Read More »
We regret to inform customers that there was a Hosted Exchange (HEX) outage on 15th August 2025. The issue is now resolved however here are the notes from our side: Update @ 11:39 15th August 2025 A number of customers have reported issues with email, the symptoms being that Outlook shows as disconnected, or webmail
Hosted Exchange Outage August 2025 Read More »
