Articles

We are delighted to announce that Joseph has successfully completed his Level 3 ICT (Support Technician) Digital IT Apprenticeship, achieving a Merit grade.

In today’s digital landscape, choosing the right network for your organisation is critical. The network you choose forms the foundations of your IT platform; it is important to get this right and to have a mutual understanding of your preferred approach with your IT provider.

Though the free SmartConnect Basic might be suitable for a UPS which is connected to non mission critical infrastructure, SmartConnect Standard offers enhanced features that are recommend for UPS that support servers and other mission critical systems while SmartConnect Advanced is best for customers that also want the fastest recovery time when things go wrong.

“To get the best value out of new software we recommend you take up the new version of office as you get new devices,.“ Hot on the heels of our article about Microsoft Office 2024, it’s important to bring your attention to some important considerations regarding running the latest software and having mixed versions of

“No Subscriptions, No Annual Fees“ The perpetual version of Microsoft Office 2024 has landed! Suitable for customers that do not have a Microsoft 365 tenant, or do not wish to pay for their office software on a monthly basis you can now get Microsoft Office Professional Plus 2024 from us for just £79 + VAT,

“As customers have more reliable and higher bandwidth internet connections, are there advantages to hosting email back on-premise?“ While email has been around since the early 1970s, it wasn’t until the 1990s that sending and receiving emails became commonplace. For our small business customers back then, internet connections were dial-up, typically handled via modems in

Early on the 30th September we became aware of an incident that affected timely delivery of inbound email to customers who host their email on a Hosted Microsoft Exchange platform. The delays to inbound email were initially reported to be only an hour or so however most customers reported delays of several hours; only at

“alerts and reports will be sent according to the type of support agreement our customers have.“ As we move closer to the full adoption of our new billing model (see here) we’re actively reconfiguring how we manage alerts and reports. The new billing model was introduced earlier this year and has been adopted by many